Lrt3 Privacy Policy: User Data Protection
Your privacy is lrt3's top priority. This document clearly explains how we collect, use, store, and protect your personal information when you use our platform.
Information We Collect
Lrt3 collects several categories of information to ensure the platform runs smoothly and securely for all users in Malaysia. The information we collect includes:
- Account information: Full name, email address, phone number, date of birth, and encrypted password collected at registration.
- Device and browser information: Device type, operating system, browser version, IP address, and access log data recorded automatically.
- Payment information: Local bank account details, e-wallet numbers (such as Touch 'n Go or GrabPay), and transaction records in MYR (RM). We do not store credit card numbers directly — this data is processed by certified payment providers.
- Cookies and usage data: Session cookies, language preferences, in-platform navigation history, and usage patterns that help us improve your experience.
How We Use Your Information
Information collected by lrt3 is used for the following purposes:
- Verifying user identity and securely processing account registrations.
- Processing deposits, withdrawals, and transactions in MYR accurately and efficiently.
- Sending account-related notifications, platform promotions, and service updates.
- Detecting and preventing fraud, unauthorised use, or activities that violate the platform's terms.
- Complying with Malaysian legal requirements, including anti-money laundering (AML) obligations and customer verification (KYC).
- Improving platform quality based on usage data analysis without exposing individual identities.
Cookies and Session Tracking
Lrt3 uses cookies and similar session tracking technologies to keep the platform running properly and to provide you with a smoother experience. Session cookies maintain your logged-in status, while preference cookies store your language and display settings.
You can manage or disable cookies through your browser settings at any time. Please note, however, that disabling certain cookies may affect the full functionality of the lrt3 platform, including the login process and transaction verification.
Lrt3 does not use third-party cookies for off-platform advertising. Any analytics data is collected internally and solely for service improvement purposes.
Data Storage, Security, and Sharing
All lrt3 user data is stored on servers protected with high-level encryption (SSL/TLS). Access to personal data is restricted to staff who require it to carry out their duties only.
Lrt3 does not sell, rent, or disclose your personal information to third parties for commercial purposes. However, we may share data in the following limited circumstances:
- With certified payment providers to securely process your MYR transactions.
- With Malaysian authorities or regulatory bodies when required by law.
- With third-party technical service providers bound by strict data confidentiality agreements.
We retain your data for as long as your account is active or as required to meet our legal obligations. Following account closure, data will be deleted or anonymised in accordance with lrt3's internal policies.
User Rights and Policy Changes
As an lrt3 user, you have the following rights regarding your personal data:
- Access: You may request a copy of the personal information we hold about you at any time.
- Correction: You have the right to update or correct any inaccurate information through your account settings.
- Deletion: You may request the deletion of your personal data, subject to applicable legal obligations.
- Objection: You have the right to object to the processing of your data for specific purposes by submitting a request to our support team.
Lrt3 reserves the right to update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Users will be notified via the platform when significant changes occur. Continued use of the platform after changes are published constitutes your acceptance of the updated policy.
For any enquiries regarding your data privacy, please contact the lrt3 support team at [email protected] or visit the FAQ us for further guidance.